Terms & Conditions
Online Skincare Purchases

By purchasing products through the Fora Dermatology website, you agree to the following terms and conditions.

Products are intended for external use only and should be used as directed. Individual results may vary.

Fora Dermatology does not guarantee specific outcomes from skincare products. These products are not intended to diagnose, treat, cure, or prevent disease.

We reserve the right to:

  • Limit quantities purchased

  • Refuse or cancel orders at our discretion

  • Update pricing, product availability, or policies at any time without notice

Purchases made through our website do not establish a patient-provider relationship.

Chargeback & Payment Dispute Policy

By completing a purchase on the Fora Dermatology website, you authorize Fora Dermatology to charge your selected payment method for the total purchase amount, including applicable taxes and shipping fees.

Dispute Resolution

Before initiating a chargeback or payment dispute with your bank or credit card provider, customers agree to contact Fora Dermatology directly to attempt resolution.

Chargebacks

Unauthorized or improper chargebacks may result in:

  • Immediate suspension of future purchasing privileges

  • Documentation being submitted to the payment processor, including proof of delivery, order confirmation, and acceptance of store policies

  • Recovery of dispute-related fees where permitted by law

By submitting a chargeback, you acknowledge that:

  • You reviewed and agreed to Fora Dermatology’s Terms & Conditions, Shipping Policy, and Return Policy at checkout

  • Skincare products are non-returnable and non-refundable once shipped, except in cases of damage or order error

  • Delivery confirmation by the carrier constitutes fulfillment of the order

Fraud Prevention

To protect against fraud, Fora Dermatology reserves the right to:

  • Request additional verification before fulfilling an order

  • Cancel or refuse orders that appear fraudulent or high-risk

  • Block transactions associated with repeated chargeback activity

Chargeback Fees

In cases where a chargeback is initiated in violation of these policies and ruled in favor of Fora Dermatology, the customer may be responsible for any chargeback or processing fees incurred, where allowed by law.

Support email: messages@loveurskin.com

Phone: 704.230.1302